Even if you do not believe in New Year resolutions, having goals for 2018 might help you achieve them. Someone once said, “It is insane to do the same thing over and over again and expect a different result”. I couldn’t agree more.
So, what resolutions are you making for your business in 2018? What strategic steps are you planning to make in the New Year to give your business a fantastic turnaround?
Well, here are 3 fantastic resolutions that will help your entrepreneurial business in 2018.
- Quit looking for white collar jobs that are so not employing hands these days, get some vocational skills training and start up a business that has little or no competition but that is in high demand.
I know you must be wondering what kinds of jobs exist with little or no competition and where you can find them. Look no further. There are tons of business opportunities in Nigeria for both nationals and foreigners that needs to be harnessed in 2018.
For the local entrepreneurs, it is no longer news that there are little or no experienced Nigerian Tilers, masons, plumbers, etc anymore. These jobs are handled by the Togolese and other Africans living in Nigeria and there are still not enough hands in this sector. Can you imagine how successful you will be if you could just swallow your pride and go get trained in some of these skills?
For example, people who live in Benin City will tell you about how they pay so much money, only to get crabby services at the end of the day. There are no experienced carpenters, electricians, tailors, hairdressers, barbers or painters anywhere. I believe the story is the same in other parts of Nigeria because I know a lot of people who make the same complaints. These could be, partly due to the fact that we don’t even expect to get quality service for our hard earned money anymore. But, is that really a good reason for not rendering quality service to customers?
As a local or foreigner entrepreneur in Nigeria, you can create vocal skills training institutes where you can employ the few hands who are already well trained in these areas to teach others for a reasonable fee. That way you have created a good business for yourself and you are also helping others to acquire new skills which they will in turn use to train others. And on and on it goes, a chain reaction that will ultimately lead to getting better service delivery.
- This leads me to another New Year resolution you can plan for your business. Delivering quality Customer Service has become a major issue for businesses in Nigeria these days. But, contrary to what you might think, delivering quality service to customers is actually one of the easiest things businesses can give right now in Nigeria. This is because zero or negative customer service delivery is what is what you get from most businesses and companies – very prestigious hotels, banks, businesses, companies, salons, stores – already deliver “crappy” services, so all you really need to do is to treat your customers well and they will “fall in love” with your business. Hey, it is only common sense to give them what others don’t and whoosh, you are in business.
So, if you decide to turn over a new leaf this coming year by just adding a little bit of quality customer service to your business, trust me, your business will be better for it. At the end of the day, businesses all sell similar products/services, it is the quality service that you offer them that makes them stay loyal to you. Everyone loves to be pampered and spoken to nicely especially since they are going to be paying for services rendered. Go the extra mile to be nice to your customers in 2018 and your business will be better for it.
- Yet another fantastic business resolution you should be planning to make as an entrepreneur next year is harnessing available technology to support your business. You need to deploy strategic IT plans to your business especially because of all the different ways it can help your business grow. With technology you, businesses can help foster better communication and collaboration in the workplace, increase market reach, and create brand awareness and lots more. There are so many apps that can help you get a whole lot of work done and which might help you achieve much more in no time.
You might not have the time to get this done all by yourself. You can employ experts to help you in this area. Virtually Tope can help you improve on your communication with your customers online in 2018 by managing your social media platforms for you and helping your website rank high on search engines. We offer all sorts of business solutions to your business needs by providing administrative support to you.
You can find us on www.vituallytope.com and you can also follow us on https://www.facebook.com/virtuallytope/